Emily Post's The etiquette advantage in business personal skills for professional success
Main Author: | |
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Other Authors: | , |
Format: | Book |
Language: | Inglés |
Published: |
[New York] :
Collins Living
2005
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Edition: | 2nd ed |
Subjects: | |
See on Universidad de Navarra: | https://unika.unav.edu/discovery/fulldisplay?docid=alma991003937919708016&context=L&vid=34UNAV_INST:VU1&search_scope=34UNAV_TODO&tab=34UNAV_TODO&lang=es |
Table of Contents:
- 1: The keys to success
- Why etiquette matters
- The ethical you
- Dress and grooming
- 2: At the workplace
- You and your coworkers
- You and your workplace
- You and your supervisors
- Women and men together--and other personal matters
- The smart manager
- Hosting, attending, and speaking at the perfect meeting
- Telecommuting and the home office
- 3: Rising to the occasion
- Pleasing the customer
- Business gifts
- Business events
- Table manners: navigating the meal
- Decoding the table setting
- 4: Communication
- The good conversationalist
- On the telephone
- The good writer
- Communicating electronically
- 5: On the road--here and abroad
- The thoughtful traveler
- Conventions, trade shows, and other off-site events
- Doing business in another country
- Adjusting your cultural lens
- 6: The job applicant
- The job search
- Résumés and application letters
- The job interview.