Watson, G. H., O'Dell, C., & Bodek, N. (1992). The benchmarking workbook: Adapting best practices for performance improvement. Productivity Press.
Chicago Style (17th ed.) CitationWatson, Gregory H., Carla O'Dell, and Norman Bodek. The Benchmarking Workbook: Adapting Best Practices for Performance Improvement. Portland, Or: Productivity Press, 1992.
MLA (9th ed.) CitationWatson, Gregory H., et al. The Benchmarking Workbook: Adapting Best Practices for Performance Improvement. Productivity Press, 1992.
Warning: These citations may not always be 100% accurate.
