Total quality service principles, practices, and implementation
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | Inglés |
| Published: |
Delray Beach, FL :
St. Lucie Press
1996
|
| Subjects: | |
| See on Universidad de Navarra: | https://unika.unav.edu/discovery/fulldisplay?docid=alma991003813549708016&context=L&vid=34UNAV_INST:VU1&search_scope=34UNAV_TODO&tab=34UNAV_TODO&lang=es |
| Physical Description: | xvi, 318 p : il. ; 24 cm |
|---|---|
| Bibliography: | Includes bibliographical references (p. 298-306) and index |
| ISBN: | 9781884015830 |
