APA (7th ed.) Citation

Schonberger, R., & Knod, E. M. (1994). Synchroservice!: The innovative way to build a dynasty of customers. Irwin.

Chicago Style (17th ed.) Citation

Schonberger, Richard, and Edward M. Knod. Synchroservice!: The Innovative Way to Build a Dynasty of Customers. Burr Ridge [etc.]: Irwin, 1994.

MLA (9th ed.) Citation

Schonberger, Richard, and Edward M. Knod. Synchroservice!: The Innovative Way to Build a Dynasty of Customers. Irwin, 1994.