Cita APA (7a ed.)

Schonberger, R., & Knod, E. M. (1994). Synchroservice!: The innovative way to build a dynasty of customers. Irwin.

Cita Chicago Style (17a ed.)

Schonberger, Richard, y Edward M. Knod. Synchroservice!: The Innovative Way to Build a Dynasty of Customers. Burr Ridge [etc.]: Irwin, 1994.

Cita MLA (9a ed.)

Schonberger, Richard, y Edward M. Knod. Synchroservice!: The Innovative Way to Build a Dynasty of Customers. Irwin, 1994.