Cita APA (7a ed.)

Borden, V. M., & Banta, T. W. (1994). Using performance indicators to guide strategic decision making. Jossey-Bass.

Cita Chicago Style (17a ed.)

Borden, Victor M.H., y Trudy W. Banta. Using Performance Indicators to Guide Strategic Decision Making. San Francisco [etc.]: Jossey-Bass, 1994.

Cita MLA (9a ed.)

Borden, Victor M.H., y Trudy W. Banta. Using Performance Indicators to Guide Strategic Decision Making. Jossey-Bass, 1994.