Cita APA (7a ed.)

Lizotte, O. (2017). Do you CRM me?: An analytical guide to customer relationship management. CreateSpace Independent Publishing.

Cita Chicago Style (17a ed.)

Lizotte, Omer. Do You CRM Me?: An Analytical Guide to Customer Relationship Management. [S.l.]: CreateSpace Independent Publishing, 2017.

Cita MLA (9a ed.)

Lizotte, Omer. Do You CRM Me?: An Analytical Guide to Customer Relationship Management. CreateSpace Independent Publishing, 2017.