Cita APA (7a ed.)

Keyton, J., & Shockley-Zalabak, P. (2004). Case studies for organizational communication: Understanding communication processes. Roxbury Pub. Co.

Cita Chicago Style (17a ed.)

Keyton, Joann, y Pamela Shockley-Zalabak. Case Studies for Organizational Communication: Understanding Communication Processes. Los Angeles, Calif.: Roxbury Pub. Co, 2004.

Cita MLA (9a ed.)

Keyton, Joann, y Pamela Shockley-Zalabak. Case Studies for Organizational Communication: Understanding Communication Processes. Roxbury Pub. Co, 2004.