Virtual reference service from competencies to assessment
| Otros Autores: | , |
|---|---|
| Formato: | Libro |
| Idioma: | Inglés |
| Publicado: |
New York :
Neal-Schuman Publishers
c2007.
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| Colección: | The virtual reference desk
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| Materias: | |
| Acceso en línea: | Sumario |
| Ver en Universidad de Navarra: | https://unika.unav.edu/discovery/fulldisplay?docid=alma991003461629708016&context=L&vid=34UNAV_INST:VU1&search_scope=34UNAV_TODO&tab=34UNAV_TODO&lang=es |
Tabla de Contenidos:
- Creating your own consortium in less than six months : a true story of virtual reference / Helene Lafrance, Locke Morrisey, and Judy Trump
- Implementing VR on the fly : staff motivation and buy-in / Clara Ogbaa, Lorin Flores Fisher, and Lisa Ancelet
- Adding instant messaging to an established virtual reference service : asking "r u there?" / Pam Sessoms and Jean Ferguson
- Responding to triage taxonomy : answering virtual medical questions / Catherine Arnott Smith
- The evolving role of reference librarians in the health sciences environment / Gabriel R. Rios
- Examining interpersonal communication in virtual reference encounters : the Library LAWLINE Consortium / Marie L. Radford
- Assessing inappropriate use : learning from the AskColorado experience / Jack Maness and Sarah Naper
- Meeting the challenges of reference service in a hybrid environment : teaching LIS students today / Debbie L. Rabina
- A comprehensive VR training program / Joann Wasik.
