APA (7th ed.) Citation

Katz, B., & Fraley, R. A. (1984). Evaluation of reference services. Haworth.

Chicago Style (17th ed.) Citation

Katz, Bill, and Ruth A. Fraley. Evaluation of Reference Services. New York [etc.]: Haworth, 1984.

MLA (9th ed.) Citation

Katz, Bill, and Ruth A. Fraley. Evaluation of Reference Services. Haworth, 1984.