Coombs, W. T., & Holladay, S. J. (2012). The handbook of crisis communication. Wiley-Blackwell.
Cita Chicago Style (17a ed.)Coombs, W. Timothy, y Sherry J. Holladay. The Handbook of Crisis Communication. Chichester, U.K.: Wiley-Blackwell, 2012.
Cita MLA (9a ed.)Coombs, W. Timothy, y Sherry J. Holladay. The Handbook of Crisis Communication. Wiley-Blackwell, 2012.
Precaución: Estas citas no son 100% exactas.