Zairi, M. (1992). TQM-based performance measurement: Practical guidelines. Technical Communications.
Chicago Style (17th ed.) CitationZairi, Mohamed. TQM-based Performance Measurement: Practical Guidelines. Letchworth: Technical Communications, 1992.
MLA (9th ed.) CitationZairi, Mohamed. TQM-based Performance Measurement: Practical Guidelines. Technical Communications, 1992.
Warning: These citations may not always be 100% accurate.