APA (7th ed.) Citation

Lynch, R. L., & Cross, K. F. (1992). Measure up!: Yardsticks for continuous improvement. Blackwell.

Chicago Style (17th ed.) Citation

Lynch, Richard L., and Kelvin F. Cross. Measure Up!: Yardsticks for Continuous Improvement. Oxford: Blackwell, 1992.

MLA (9th ed.) Citation

Lynch, Richard L., and Kelvin F. Cross. Measure Up!: Yardsticks for Continuous Improvement. Blackwell, 1992.