Sower, V. E., Savoie, M. J., & Renick, S. (1999). An introduction to quality management and engineering: Based on the American Society for Quality's certified quality engineer body of knowledge. Prentice Hall.
Cita Chicago Style (17a ed.)Sower, Victor E., Michael J. Savoie, y Stephen Renick. An Introduction to Quality Management and Engineering: Based on the American Society for Quality's Certified Quality Engineer Body of Knowledge. Upper Saddle River: Prentice Hall, 1999.
Cita MLA (9a ed.)Sower, Victor E., et al. An Introduction to Quality Management and Engineering: Based on the American Society for Quality's Certified Quality Engineer Body of Knowledge. Prentice Hall, 1999.
Precaución: Estas citas no son 100% exactas.