APA (7th ed.) Citation

Plenert, G. P. (2012). Strategic continuous process improvement: Which quality tools to use, and when to use them. McGraw-Hill.

Chicago Style (17th ed.) Citation

Plenert, Gerhard Ph.D. Strategic Continuous Process Improvement: Which Quality Tools to Use, and When to Use Them. New York: McGraw-Hill, 2012.

MLA (9th ed.) Citation

Plenert, Gerhard Ph.D. Strategic Continuous Process Improvement: Which Quality Tools to Use, and When to Use Them. McGraw-Hill, 2012.