Cita APA (7a ed.)

Tapping, D., Luyster, T., & Shuker, T. (2002). Value stream management: Eight steps to planning, mapping, and sustaining lean improvements. Productivity.

Cita Chicago Style (17a ed.)

Tapping, Don, Tom Luyster, y Tom Shuker. Value Stream Management: Eight Steps to Planning, Mapping, and Sustaining Lean Improvements. New York, N.Y.: Productivity, 2002.

Cita MLA (9a ed.)

Tapping, Don, et al. Value Stream Management: Eight Steps to Planning, Mapping, and Sustaining Lean Improvements. Productivity, 2002.