APA (7th ed.) Citation

Kaplan, R., & Norton, D. P. (1996). Using the balanced scorecard as a strategic management system. Harvard University.

Chicago Style (17th ed.) Citation

Kaplan, R.S, and David P. Norton. Using the Balanced Scorecard as a Strategic Management System. Harvard: Harvard University, 1996.

MLA (9th ed.) Citation

Kaplan, R.S, and David P. Norton. Using the Balanced Scorecard as a Strategic Management System. Harvard University, 1996.