Townsend, P., & Gebhardt, J. (1992). Quality in action. 93 lessons in leadership, participation and measurement (1a ed.). John Wiley & Sons Limited.
Chicago Style (17th ed.) CitationTownsend, P., and J. Gebhardt. Quality in Action. 93 Lessons in Leadership, Participation and Measurement. 1a ed. New York: John Wiley & Sons Limited, 1992.
MLA (9th ed.) CitationTownsend, P., and J. Gebhardt. Quality in Action. 93 Lessons in Leadership, Participation and Measurement. 1a ed. John Wiley & Sons Limited, 1992.
Warning: These citations may not always be 100% accurate.