APA (7th ed.) Citation

Armistead, C., & Rowland, P. (1996). Managing business processes bpr and beyond. John Wiley & Sons Limited.

Chicago Style (17th ed.) Citation

Armistead, C., and P. Rowland. Managing Business Processes Bpr and Beyond. Chichester: John Wiley & Sons Limited, 1996.

MLA (9th ed.) Citation

Armistead, C., and P. Rowland. Managing Business Processes Bpr and Beyond. John Wiley & Sons Limited, 1996.