Cita APA (7a ed.)

Johansson, H., Mchugh, P., & Pendlebury, A. (1993). Business process reengineering. John Wiley & Sons Limited.

Cita Chicago Style (17a ed.)

Johansson, H.J, P. Mchugh, y A.J Pendlebury. Business Process Reengineering. Chichester: John Wiley & Sons Limited, 1993.

Cita MLA (9a ed.)

Johansson, H.J, et al. Business Process Reengineering. John Wiley & Sons Limited, 1993.