Cita APA (7a ed.)

Dutta, B., & Kavitha, B. R. (2019). Service Management. I.K. International Pvt. Ltd.

Cita Chicago Style (17a ed.)

Dutta, Bholanath, y B. Rose Kavitha. Service Management. New Delhi: I.K. International Pvt. Ltd, 2019.

Cita MLA (9a ed.)

Dutta, Bholanath, y B. Rose Kavitha. Service Management. I.K. International Pvt. Ltd, 2019.