Gitlow, H., Oppenheim, A. V., & Oppenheim, R. (1995). Quality mangement: Tools and methods for improvement (2a ed.). Irwin, Richard D. , Inc.
Chicago Style (17th ed.) CitationGitlow, H., Alan V. Oppenheim, and R. Oppenheim. Quality Mangement: Tools and Methods for Improvement. 2a ed. United States: Irwin, Richard D. , Inc, 1995.
MLA (9th ed.) CitationGitlow, H., et al. Quality Mangement: Tools and Methods for Improvement. 2a ed. Irwin, Richard D. , Inc, 1995.
Warning: These citations may not always be 100% accurate.