Manual de satisfacción del cliente y evaluación de la fidelidad
Main Author: | |
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Other Authors: | |
Format: | Book |
Language: | Castellano |
Published: |
Madrid :
AENOR
cop. 2001
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Subjects: | |
See on Universidad de Navarra: | https://unika.unav.edu/discovery/fulldisplay?docid=alma991001627449708016&context=L&vid=34UNAV_INST:VU1&search_scope=34UNAV_TODO&tab=34UNAV_TODO&lang=es |