This is service design methods, a companion to This is service design doing : expanded service design thinking methods for real projects

This is service design methods, a companion to This is service design doing expanded service design thinking methods for real projects

In this book, you'll find 54 hands-on descriptions that help you do the key methods used in service design. These methods include instructions, guidelines, and tips-and-tricks for activities within research, ideation, prototyping, and facilitation. This is the print version of the method compan...

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Detalles Bibliográficos
Otros Autores: Stickdorn, Marc (-), Lawrence, Adam, Hormess, Markus Edgar, Schneider, Jakob
Formato: Libro
Idioma:Inglés
Publicado: Sebastopol, CA : O'Reilly Media, Inc 2019
Edición:1st ed. [reprint.]
Materias:
Diseño de servicios
Sector servicios
Servicio al cliente
Mecánica > Diseño industrial
Ver en Universidad de Navarra:https://unika.unav.edu/discovery/fulldisplay?docid=alma991001533769708016&context=L&vid=34UNAV_INST:VU1&search_scope=34UNAV_TODO&tab=34UNAV_TODO&lang=es

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