APA (7th ed.) Citation

Oakland, J. S. (1992). Total quality management. Butterworths & Co. Publishers.

Chicago Style (17th ed.) Citation

Oakland, John S. Total Quality Management. Oxford: Butterworths & Co. Publishers, 1992.

MLA (9th ed.) Citation

Oakland, John S. Total Quality Management. Butterworths & Co. Publishers, 1992.

Warning: These citations may not always be 100% accurate.