AMA handbook for customer satisfaction [a complete guide to research, planning & implementation]
| Main Author: | |
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| Format: | Book |
| Language: | Inglés |
| Published: |
Lincolnwood :
NTC Business Books
1993
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| Subjects: | |
| See on Universidad de Navarra: | https://unika.unav.edu/discovery/fulldisplay?docid=alma991001104349708016&context=L&vid=34UNAV_INST:VU1&search_scope=34UNAV_TODO&tab=34UNAV_TODO&lang=es |
| Item Description: | Precede al tít.: American Marketing Association |
|---|---|
| Physical Description: | VIII, 231 p. ; 24 cm |
| ISBN: | 9780844234540 |
