International Association of Business Communicators, editor. (1994). Crisis communication. International Association of Bussines Communicators.
Cita Chicago Style (17a ed.)International Association of Business Communicators, editor. Crisis Communication. San Francisco, CA: International Association of Bussines Communicators, 1994.
Cita MLA (9a ed.)International Association of Business Communicators, editor. Crisis Communication. International Association of Bussines Communicators, 1994.
Precaución: Estas citas no son 100% exactas.