10 powerful ideas for improving patient care Book 4 Book 4 /

Detalles Bibliográficos
Autor principal: Bisognano, Maureen A. (-)
Otros Autores: Conway, James, 1947-, Schummers, Dan
Formato: Libro
Idioma:Inglés
Publicado: Chicago, Ill. : Health Administration Press c2008.
Colección:Executive essentials.
Materias:
Acceso en línea:Table of contents only
Ver en Universidad de Navarra:https://unika.unav.edu/discovery/fulldisplay?docid=alma991000353969708016&context=L&vid=34UNAV_INST:VU1&search_scope=34UNAV_TODO&tab=34UNAV_TODO&lang=es
Tabla de Contenidos:
  • Idea 1. Change handoffs to handovers
  • Idea 2. Involve patients in care redesign: just do it!
  • Idea 3. Eliminate muda
  • Idea 4. Leverage the power of middle managers
  • Idea 5. Execute your strategies
  • Idea 6. Use patient navigation
  • Idea 7. Implement simulation training
  • Idea 8. Engage board leaders
  • Idea 9. Adopt new building and space designs
  • Idea 10. Do the right thing: communicate, apologize, support, resolve, and learn.