Crisis management by apology corporate responses to allegations of wrongdoing
Crisis Management by Apology: Corporate Response to Allegations of Wrongdoing examines the role of apologia and apology in response to public attack. Author Keith Michael Hearit provides an introduction to these common components of public life, and considers a diverse list of subjects, from public...
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Formato: | Libro |
Idioma: | Inglés |
Publicado: |
Mahwah, N.J. :
Lawrence Erlbaum Associates
c2006
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Colección: | LEA's communication series
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Ver en Universidad de Navarra: | https://unika.unav.edu/discovery/fulldisplay?docid=alma991000225859708016&context=L&vid=34UNAV_INST:VU1&search_scope=34UNAV_TODO&tab=34UNAV_TODO&lang=es |