The quality handbook for health care organizations a manager's guide to tools and programs

Detalles Bibliográficos
Autor principal: Dlugacz, Yosef D., 1947- (-)
Otros Autores: Restifo, Andrea, 1965-, Greenwood, Alice
Formato: Libro
Idioma:Inglés
Publicado: San Francisco : Jossey-Bass cop. 2004.
Edición:1st ed
Materias:
Ver en Universidad de Navarra:https://unika.unav.edu/discovery/fulldisplay?docid=alma991000039459708016&context=L&vid=34UNAV_INST:VU1&search_scope=34UNAV_TODO&tab=34UNAV_TODO&lang=es
Tabla de Contenidos:
  • The role of the manager
  • Managing quality
  • Information and prioritization
  • Managing quality data
  • Using quality tools and statistical methods for data analysis
  • Translating information into action
  • Working with guidelines
  • Communication and accountability
  • To err is indeed human
  • Working together.