The quality handbook for health care organizations a manager's guide to tools and programs
Autor principal: | |
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Otros Autores: | , |
Formato: | Libro |
Idioma: | Inglés |
Publicado: |
San Francisco :
Jossey-Bass
cop. 2004.
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Edición: | 1st ed |
Materias: | |
Ver en Universidad de Navarra: | https://unika.unav.edu/discovery/fulldisplay?docid=alma991000039459708016&context=L&vid=34UNAV_INST:VU1&search_scope=34UNAV_TODO&tab=34UNAV_TODO&lang=es |
Tabla de Contenidos:
- The role of the manager
- Managing quality
- Information and prioritization
- Managing quality data
- Using quality tools and statistical methods for data analysis
- Translating information into action
- Working with guidelines
- Communication and accountability
- To err is indeed human
- Working together.