Poynter, R. (2010). The handbook of online and social media research: Tools and techniques for market researchers. Wiley.
Cita Chicago Style (17a ed.)Poynter, Ray. The Handbook of Online and Social Media Research: Tools and Techniques for Market Researchers. New York: Wiley, 2010.
Cita MLA (9a ed.)Poynter, Ray. The Handbook of Online and Social Media Research: Tools and Techniques for Market Researchers. Wiley, 2010.
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