APA (7th ed.) Citation

Baines, T., & Lightfoot, H. (2013). Made to serve: How manufacturers can compete through servitization and product service systems. Wiley.

Chicago Style (17th ed.) Citation

Baines, Tim, and Howard Lightfoot. Made to Serve: How Manufacturers Can Compete Through Servitization and Product Service Systems. Chichester, West Sussex: Wiley, 2013.

MLA (9th ed.) Citation

Baines, Tim, and Howard Lightfoot. Made to Serve: How Manufacturers Can Compete Through Servitization and Product Service Systems. Wiley, 2013.