Cita APA (7a ed.)

Baines, T., & Lightfoot, H. (2013). Made to serve: How manufacturers can compete through servitization and product service systems. Wiley.

Cita Chicago Style (17a ed.)

Baines, Tim, y Howard Lightfoot. Made to Serve: How Manufacturers Can Compete Through Servitization and Product Service Systems. Chichester, West Sussex: Wiley, 2013.

Cita MLA (9a ed.)

Baines, Tim, y Howard Lightfoot. Made to Serve: How Manufacturers Can Compete Through Servitization and Product Service Systems. Wiley, 2013.