Cita APA (7a ed.)

Hill, D., Hill, A., & Richardson, S. (2016). Dealing with the tough stuff: How to achieve results from key conversations (Revised and updated second edition.). Wiley.

Cita Chicago Style (17a ed.)

Hill, Darren, Alison Hill, y Sean Richardson. Dealing with the Tough Stuff: How to Achieve Results from Key Conversations. Revised and updated second edition. Milton, Queensland: Wiley, 2016.

Cita MLA (9a ed.)

Hill, Darren, et al. Dealing with the Tough Stuff: How to Achieve Results from Key Conversations. Revised and updated second edition. Wiley, 2016.