The supernova advisor crossing the invisible bridge to exceptional client service and consistent growth

Bibliographic Details
Main Author: Knapp, Rob, 1946- (-)
Format: eBook
Language:Inglés
Published: Hoboken, N.J. : John Wiley & Sons c2008.
Subjects:
Online Access:https://recursos.uloyola.es/login?url=https://accedys.uloyola.es:8443/accedix0/sitios/ebook.php?id=177463
See on Universidad Loyola - Universidad Loyola Granada:https://colectivo.uloyola.es/Record/ELB177463
Request an interlibrarian loan: Email
Table of Contents:
  • The trouble with success: the tyranny of the 80/20 rule
  • Contact: the humble foundation of the ultimate client experience
  • Segmentation: the supernova non-negotiable
  • Organization: promises made, promises kept
  • Planning: inspired action
  • Acquisition: explosive growth under control
  • Leading the practice: leaders developing leaders.