The supernova advisor crossing the invisible bridge to exceptional client service and consistent growth

Detalles Bibliográficos
Autor principal: Knapp, Rob, 1946- (-)
Formato: Libro electrónico
Idioma:Inglés
Publicado: Hoboken, N.J. : John Wiley & Sons c2008.
Materias:
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Ver en Universidad Loyola - Universidad Loyola Granada:https://colectivo.uloyola.es/Record/ELB177463
Solicitar por préstamo interbibliotecario: Correo
Tabla de Contenidos:
  • The trouble with success: the tyranny of the 80/20 rule
  • Contact: the humble foundation of the ultimate client experience
  • Segmentation: the supernova non-negotiable
  • Organization: promises made, promises kept
  • Planning: inspired action
  • Acquisition: explosive growth under control
  • Leading the practice: leaders developing leaders.