Knapp, R. (2008). The supernova advisor: Crossing the invisible bridge to exceptional client service and consistent growth. John Wiley & Sons.
Cita Chicago Style (17a ed.)Knapp, Rob. The Supernova Advisor: Crossing the Invisible Bridge to Exceptional Client Service and Consistent Growth. Hoboken, N.J.: John Wiley & Sons, 2008.
Cita MLA (9a ed.)Knapp, Rob. The Supernova Advisor: Crossing the Invisible Bridge to Exceptional Client Service and Consistent Growth. John Wiley & Sons, 2008.
Precaución: Estas citas no son 100% exactas.