Cita APA (7a ed.)

Ruff, P., & Aziz, K. (2003). Managing communications in a crisis. Gower.

Cita Chicago Style (17a ed.)

Ruff, Peter, y Khalid Aziz. Managing Communications in a Crisis. Burlington, Vt.: Gower, 2003.

Cita MLA (9a ed.)

Ruff, Peter, y Khalid Aziz. Managing Communications in a Crisis. Gower, 2003.