Cita APA (7a ed.)

Butscher, S. A. (2002). Customer loyalty programmes and clubs (2nd ed.). Gower.

Cita Chicago Style (17a ed.)

Butscher, Stephan A. Customer Loyalty Programmes and Clubs. 2nd ed. Aldershot, England ; Burlington, VT: Gower, 2002.

Cita MLA (9a ed.)

Butscher, Stephan A. Customer Loyalty Programmes and Clubs. 2nd ed. Gower, 2002.