Cita APA (7a ed.)

Noe, F. P., Uysal, M., & Magnini, V. P. (2010). Tourist customer service satisfaction: An encounter approach. Routledge.

Cita Chicago Style (17a ed.)

Noe, Francis P., Muzaffer Uysal, y Vincent P. Magnini. Tourist Customer Service Satisfaction: An Encounter Approach. London ; New York: Routledge, 2010.

Cita MLA (9a ed.)

Noe, Francis P., et al. Tourist Customer Service Satisfaction: An Encounter Approach. Routledge, 2010.