Six sigma in HR transformation achieving excellence in service delivery

Bibliographic Details
Main Author:	Albeanu, Mircea (-)
Other Authors:	Hunter, Ian, Radford, Jo
Format:	eBook
Language:	Inglés
Published:	Farnham, U.K. : Gower 2010.
Series:	Gower HR transformation series.
Subjects:	Service industries > Quality control. Consumer satisfaction > Statistical methods. Electronic books.
Online Access:	https://recursos.uloyola.es/login?url=https://accedys.uloyola.es:8443/accedix0/sitios/ebook.php?id=154105
See on Universidad Loyola - Universidad Loyola Granada:	https://colectivo.uloyola.es/Record/ELB154105

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Description
Physical Description:	ix, 128 p. : ill
Bibliography:	Includes bibliographical references (p. 127-128).

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