Cita APA (7a ed.)

Albeanu, M., Hunter, I., & Radford, J. (2010). Six sigma in HR transformation: Achieving excellence in service delivery. Gower.

Cita Chicago Style (17a ed.)

Albeanu, Mircea, Ian Hunter, y Jo Radford. Six Sigma in HR Transformation: Achieving Excellence in Service Delivery. Farnham, U.K.: Gower, 2010.

Cita MLA (9a ed.)

Albeanu, Mircea, et al. Six Sigma in HR Transformation: Achieving Excellence in Service Delivery. Gower, 2010.