The strategic use of stories in organizational communication and learning

Detalles Bibliográficos
Autor principal: Gargiulo, Terrence L., 1968- (-)
Formato: Libro electrónico
Idioma:Inglés
Publicado: Armonk, N.Y. : M.E. Sharpe c2005.
Materias:
Acceso en línea:https://recursos.uloyola.es/login?url=https://accedys.uloyola.es:8443/accedix0/sitios/ebook.php?id=141995
Ver en Universidad Loyola - Universidad Loyola Granada:https://colectivo.uloyola.es/Record/ELB141995
Solicitar por préstamo interbibliotecario: Correo
Tabla de Contenidos:
  • Frameworks: Introduction
  • A working model of stories
  • Organizational communication-broadcasting signals
  • Case study- Dreyer's Ice Cream
  • Organizational learning-building bridges
  • Case studies-DTE Energy & Jeff Bukantz
  • Interviews: Introduction to the interviews
  • Interview with Bernice Moore-CTB/McGraw Hill
  • Interview with Robert Kraska-DTE Energy
  • Interview with Sherrie Cornett-Dreyer's Ice Cream
  • Interview with Marty Fischer-Starbucks Coffee
  • Interview with Father Marus-Woodside Priory School
  • Competency map: Introduction to the competency map
  • The core
  • Process ring
  • Interaction ring
  • Summary
  • Appendix
  • Appendix A-Folk tale illustrating principles of active listening.