Helping the difficult library patron : new approaches to examining and resolving a long-standing and ongoing problem

Helping the difficult library patron new approaches to examining and resolving a long-standing and ongoing problem

Bibliographic Details
Other Authors: Sarkodie-Mensah, Kwasi (-)
Format: eBook
Language:Inglés
Published: New York : Routledge 2013.
Subjects:
Public services (Libraries)
Libraries and community.
Libraries > Public relations.
Libraries > Security measures.
Customer relations.
Conflict management.
Electronic books.
Online Access:https://recursos.uloyola.es/login?url=https://accedys.uloyola.es:8443/accedix0/sitios/ebook.php?id=139047
See on Universidad Loyola - Universidad Loyola Granada:https://colectivo.uloyola.es/Record/ELB139047
Request an interlibrarian loan: Email
Description
Item Description:"Helping the difficult library patron: new approaches to examining and resolving a long-standing and ongoing problem has been co-published simultaneously as The reference librarian, Numbers 75/76 2002."
First published by the Haworth Information Press, Inc., 2002.
Physical Description:1 online resource (314 pages)
Bibliography:Includes bibliographical references and index.
ISBN:9781315863474

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