Our boss is a good boss! Cross-level effects of transformational leadership on work engagement in service jobs

In service work, emotional demands are important due to their effects on social interactions with customers, patients, pupils, etc. The purpose of this study is to examine how emotional demands and leadership are related to engagement of the team members. The sample consists of 1,079 employees neste...

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Bibliographic Details
Other Authors: Martínez, Isabel M., autor (autor), Salanova, Marisa, autor, Cruz Ortiz, Valeria, autor
Format: eArticle
Language:Inglés
Published: Madrid : Colegio Oficial de Psicólogos de Madrid 2020.
Subjects:
Online Access:https://recursos.uloyola.es/login?url=https://accedys.uloyola.es:8443/accedix0/sitios/ebook.php?id=136325
See on Universidad Loyola - Universidad Loyola Granada:https://colectivo.uloyola.es/Record/ELB136325
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