Handbook of consumer behavior, tourism, and the internet

Bibliographic Details
Other Authors: Mills, Juline E. (-), Law, Rob
Format: eBook
Language:Inglés
Published: Binghamton, N.Y. : Haworth Hospitality Press 2004.
Subjects:
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Table of Contents:
  • section 1. Online travel consumer search behavior
  • section 2. Travel website user characteristics
  • section 3: Perception and quality of online lodging and travel brands
  • section 4. E-complaint behavior
  • section 5. Website design and development in travel and tourism
  • section 6. Website evaluation in hospitality and tourism.