Hermann, C., & Flecker, J. (2012). Privatization of public services: Impacts for employment, working conditions, and service quality in Europe. Routledge.
Chicago Style (17th ed.) CitationHermann, Christoph, and Jörg Flecker. Privatization of Public Services: Impacts for Employment, Working Conditions, and Service Quality in Europe. New York: Routledge, 2012.
MLA (9th ed.) CitationHermann, Christoph, and Jörg Flecker. Privatization of Public Services: Impacts for Employment, Working Conditions, and Service Quality in Europe. Routledge, 2012.
Warning: These citations may not always be 100% accurate.