Cita APA (7a ed.)

Kanji, G. K., & Asher, M. (1996). 100 methods for total quality management. SAGE.

Cita Chicago Style (17a ed.)

Kanji, Gopal K., y Mike Asher. 100 Methods for Total Quality Management. London [etc.]: SAGE, 1996.

Cita MLA (9a ed.)

Kanji, Gopal K., y Mike Asher. 100 Methods for Total Quality Management. SAGE, 1996.