McRae, B. (1997). Negotiation and influencing skills: The art of creating and claiming value. SAGE.
Cita Chicago Style (17a ed.)McRae, Brad. Negotiation and Influencing Skills: The Art of Creating and Claiming Value. London [etc.]: SAGE, 1997.
Cita MLA (9a ed.)McRae, Brad. Negotiation and Influencing Skills: The Art of Creating and Claiming Value. SAGE, 1997.
Precaución: Estas citas no son 100% exactas.