Petrick, J. A., & Furr, D. S. (1995). Total quality in managing human resources. St. Lucie Press.
Cita Chicago Style (17a ed.)Petrick, Joseph A., y Diana S. Furr. Total Quality in Managing Human Resources. Florida: St. Lucie Press, 1995.
Cita MLA (9a ed.)Petrick, Joseph A., y Diana S. Furr. Total Quality in Managing Human Resources. St. Lucie Press, 1995.
Precaución: Estas citas no son 100% exactas.